Phone Directory
Please note: If you are experiencing issues with logging into our website during business hours, you can call 800-874-7317 for assistance. For help after 5:30 p.m. EST, please Click Here to send us an email.
For membership services, such as a lost or stolen card, or to renew or join, please call 800-874-7317
Automotive Services
| Emergency Road Service | 800-AAA-HELP (800-222-4357) |
| Approved Auto Repair | |
|
317-923-3311 Mon - Fri, 8:30 a.m. - 5:30 p.m. |
|
800-624-9820 Mon - Fri, 8:30 a.m. - 5:30 p.m. |
| Hertz Rental Program | 800-654-3080 |
Travel Services
| Reservations | 800-874-7317 Mon - Fri, 8:30 a.m. - 5:30 p.m. Email AAA Travel |
| Auto Travel Services | 317-879-8505 Mon - Fri, 8:30 a.m. - 5:00 p.m. |
Insurance Services
Our customer service center is staffed by licensed insurance agents ready to assist you with questions about your policy. Our goal is to provide extraordinary customer service by treating our clients the way you should be treated! To expedite your call, please have your policy number available.
| Insurance Sales | 1-866-209-8442 Mon - Fri, 8:30 a.m. - 5:30 p.m. Saturday 9:00 a.m. - 1:00 p.m. |
| Insurance Customer Service | 888-222-4677 Mon - Fri, 8:30 a.m. - 5:30 p.m. |
| AAA Insurance Claims | 1-800-207-3618 |
| All Other Claims Services | 1-888-222-4677 |
Financial Services
| AAA Credit Card | 800-545-7899 |
| AAA CDs and Money Markets | 888-204-8990 |
| Bank of America Customer Service | 800-807-3068 |
| Bank of America World Points Redemption | 888-271-6987 |
AAA Media Relations and Safety Dept.
| Office Phone | 317-923-1500 Mon - Fri, 8:30 a.m. - 4 p.m. |